Privacy policy

Collection and Use of Personal Information We collect the following personal information to provide you with our products and services:

  • Contact Information: Name, email address, mailing address, and phone number.

  • Billing Information: Billing address and payment details (processed securely via our payment providers).

  • Unique Identifiers: User name, account number, and password.

  • Technical Data: As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, and operating system to improve your experience.

How We Use Your Information We use this information to:

  • Fulfill and ship your orders.

  • Send order confirmations and shipping updates.

  • Respond to customer service requests and administer your account.

  • Send occasional marketing communications or product updates (which you may opt-out of at any time).

Choice/Opt-Out You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in those emails or by contacting us at info@risesleep.ca.

Information Sharing We do not sell your personal information to third parties. We share your information with third parties only in the ways described in this statement, specifically with companies that provide services to help us with our business activities, such as shipping your order or processing payments. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies and Tracking We use cookies to keep track of your preferences and profile information. We may also use web beacons to compile aggregated statistics to analyze how our site is used and to measure the effectiveness of our marketing. You can control the use of cookies at the individual browser level.

Security The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, the transmission of that information is encrypted using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Correcting and Updating Information To review or update your personal information to ensure it is accurate, please contact us at info@risesleep.ca.

Notification of Changes We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information If you have questions regarding this policy, contact us at: info@risesleep.ca